Support

Help for the take you cannot repeat.

FrameTwin is built around visible recording state, careful saving, and local recovery. If something feels uncertain, start with the checks below.

Before recording

Check device support, heat, storage, battery, and format readiness before an important recording starts.

During recording

Watch the live risk state, elapsed time, and output writing status. If risk rises, stop safely before iOS forces an interruption.

After recording

Check the result screen for both landscape and portrait save status. Open Recovery if a save retry is needed.

Contact

For launch support, include your device model, iOS version, selected format, approximate take length, and whether both outputs reached Photos.

support@borealbit.com